Incident Response Coaching

📍 Is your team facing challenges responding to incidents, being on-call, or the volume of alerts?

Seasoning you and your team members to deliver better outcomes.  Leveraging capabilities and delivering high velocity change is not enough: people keep our systems running. Failures happen, people make mistakes, we learn from them.

I can help you bring safety to high velocity systems so that your people can deliver faster without harm.

👍🏼 Let's help you and your on-call developers respond to incidents with practical methods for assessing priority, communicating effectively, escalating for assistance, handing over responsibilities, and learning from incidents.